Effective date: 01 March 2018
We respect your right to Privacy and this document explains how Jedox collect and use your personal data through your interactions with us. “Personal Data” is a set of information that when put together identifies an individual and is known as “Personally Identifiable Information” (PII).
Jedox will never collect or use your data without your consent. If consent is given, we also give you the opportunity for the “right to be forgotten” at any time either through our webservices or support services
Jedox collect your data to provide you with the best experience of our products. We collect your personal data in a variety of ways:
We collect your personal data to provide you with the best experience of our products and services.
We may use your personal data for marketing purposes with your consent during the sign-up process and here you can choose whether you wish to receive promotional communications, mailings, newsletters, product updates and/or links to webinars. We may collect the following information from you for marketing purposes
For support purposes we only collect the data that you have approved through our contractual agreement.
Providing and improving our products. We use data to provide and improve the products we offer and perform essential business operations. This includes operating our products, maintaining and improving the performance of our products, developing new features, and providing customer support. Examples of such uses include the following:
When processing personal data, we shall comply with all applicable data protection legislation and applicable recommendations by Data Protection Authorities or other competent authorities and shall keep ourselves updated on and comply with any changes in such legislation and/or recommendations
We share the personal data provided with your consent or as necessary to provide any product you have requested or authorized for:
You can view, edit, or delete your personal data at any time by:
We take reasonable steps to protect your data by ensuring we have internal and external technical and organizational measures in place following the ISO27001 standard and data protection legislation. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities.
The measures at least take into consideration:
Please refer to our Website Data Protection policy for information on our measures for website security.
We may update this privacy statement to reflect changes under applicable data protection legislation and/or Jedox Information Security practices. We encourage you to periodically review this page for the latest information on our privacy measures.